Analysis GST 1 min read

Ride-hailing GST faces scrutiny over SaaS model mismatch flagged by industry.

TaxIntelHub · 06 April 2026

Ride-hailing firms are facing GST scrutiny due to a mismatch between their SaaS subscription model for drivers and the existing GST framework, potentially bypassing the 5% GST applicable to passenger rides.

Under Section 9(5) of the CGST Act, 2017, ride aggregators are charged 5% GST on passenger services. To circumvent this, many platforms have switched to subscription models, charging drivers a fee for platform access.

SaaS vs. Marketplace
GST is levied on subscription fees in SaaS, whereas marketplace models tax the entire transaction.
Conflicting AAR rulings
Karnataka AAR has issued conflicting rulings on GST liability for ride-hailing apps using SaaS models.
Impact on earnings
Industry body IAMAI argues that 5% GST reduces driver earnings and affects service affordability.

The industry seeks clarity on GST for SaaS ride-hailing to avoid tax ambiguity and ensure fair competition.

Monitor CBIC's clarification on GST applicability to SaaS ride-hailing models, expected after industry representations.

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